Incident Tracking

Service Desk / Help Desk – Incident tracking

Registration of events and deviations for tracking issues between service provider and customer.

Ceeview has an incident tracking system where cases/incidents are assigned to relevant personnel for timely correction.
Here you can create and follow cases from the time of registration through examination, resolution and closure.
If you already have a Help/Service Desk solution implemented, it is possible to integrate this with Ceeview.

ceeview-incident-management